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Send a message

When you send it, your email app opens with the message ready, addressed to the team for the topic you chose.

Recipientsuporte@batedor.com.br

If your email app doesn’t open, write directly to suporte@batedor.com.br.

Contact channels

Support details

Hours
Monday to Friday, 9 a.m. to 6 p.m. (Brasília time). Messages sent outside these hours are answered on the next business day.
Response time
Within 1 business day.
WhatsApp
Available to customers on the Professional and Enterprise plans.
In the dashboard
Sargento, the AI assistant, answers usage questions at any time and opens tickets for the team.

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